Mission
The food preparation team members will ensure that The Guest Experience is achieved for all things culinary. This is accomplished by exceeding performance expectations within the five major areas of responsibilities: service, technical proficiency, teamwork, safety & emergencies, and appearance.

Service

• Conveys a friendly attitude
• Is quick to respond to any guest’s special request or needs
• Demonstrates a Clarion Hotel’s hospitality by treating all guests with respect.
• Refers to all customers as guests.

Technical proficiency

• The guest receives high quality food products that meet recipe standards.
• Production timings meet a Clarion Hotel’s timing standards.
• Assists in food prep assignments during off peak periods as needed.
• Cleaning checklist administration results in a kitchen that is clean, well maintained, and safe.
• Food handling, holding, and refrigeration meet all local health and sanitation requirements as measured by routine health inspections.
• Handles, stores, and rotates all products properly.
• Is actively in their station at all times.
• Follows their ABC’s “always be closing” during the slow moments of the shift.

Teamwork

• Teamwork begins with “being on time.”
• Is respectful of their peers.
• Each culinary team member ensures that his or her opening checklist is completed in a timely manner.
• Each culinary team member ensures that his or her closing checklist are completed in a timely manner.
• Understands teamwork begins by doing your job well first and then assisting others. Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant.
• Communicates effectively to management and other work groups.

Safety and Sanitation

• Adheres to all safety practices as outlined in the safety sections in the Clarion Hotel Preparation Section, including Kitchen Safety and Knife Safety.
• Adheres to all sanitation practices as outlined in the safety sections in the Clarion Hotel Food Preparation Section, including the Food Safety Guide, Health Department Inspections and the Food Storage Guide.
• Understands all emergency procedures outlined in the hotel emergency policies and procedures and is able to follow emergency procedures protocol in each emergency situation.

Appearance

• Is viewed as friendly by the continuing use of their smile and positive attitude.
• Uniform appearance is crisp and clean and meets Clarion Hotel uniform standards.
• Team member make-up and jewelry meets Clarion Hotel’s uniform standards.
• Maintains a high level of personal hygiene. Let’s the supervisor know when they are not feeling well and frequently washes to avoid all types of cross contamination.